Frequently Asked Questions

Custom and personalized orders

If you’re looking for something custom, you’ve come to the right place!

Message us through our contact page, shoot us a message through Etsy, Instagram (@DD.Harnesses) OR email us at doubledharness@gmail.com

Once we discuss the details, we’ll send you a check out link and get going on your order!

Note: All custom orders have an added processing time of 2-4 weeks so please bare with me. (A custom order is anything not on my shop already that we discuss 1 on 1)

This includes the time it takes to order custom materials or paint hardware

Sizing details

All of our handmade gear can be custom sized.

Harnesses- Most harnesses require you to just give us your chest measurement.
What we’re looking for is the circumference (all the way around) the widest part of your chest.

Chokers- We have a standard size for all collars/chokers but if you’re looking for something bigger or smaller just enter your neck measurement at checkout


*Please add your measurements while placing your order, we don’t want to have to hunt you don’t for it

How Strong are DDHarnesses?

Most of our vegan friendly harnesses made of polypropylene have a 450lb breaking strength.

Others are made of polyester have a 3,000lb breaking strength.

You can request a certain material BEFORE placing your order if you’d like. Just let us know, it may change the price so again please ask BEFORE ordering

The Edges Of My Harness Are Fraying, What Do I Do?

Both polypropylene and polyester have a low melting point. If the edges of your harness ever fray, simply take a lighter and melt the frayed pieces (carefully)

Are DDHarnesses Waterproof?

Short answer: YES!

All of our “vegan friendly” harnesses are made of either polypropylene, or polyester webbing, which means they are 100% water proof. The only harness that is not is our Genuine Leather Harness.

When will my harness ship?

All harnesses are made from scratch.

We make them in the same order we receive the requests.

Meaning, your harness will not be made before someone else’s if your order was placed after.

There is only one set of hands making harnesses, please be patient.

At times this could mean 20 orders ahead of you, sometimes more. If you want a better idea of ship times please message me before (or after) ordering. I’ll gladly update you

Customs may take longer due to their particular details and/or time it takes to get materials shipped to us.

I Need My Harness By a Certain Date, What Do I Do?

I need to be made aware of this BEFORE you purchase your harness

I usually need AT LEAST 2 months notice for due dates

If it’s closer than 2 months out I do allow you to pay an additional fee to bump you up in my Que

When placing your order I need to be made aware of any deadlines so I can do my best to get them out to you on time. If not made aware I CANNOT guarantee they’ll ship in time and we do not offer refunds 3 days after your initial purchase.

I’ll do my best to work with you but as I said, I cannot make any guarantees if I’m not made aware from the initial purchase date

Wholesale availability

If you’re interested in purchasing any of our products wholesale, send us a message m we’d be happy to discuss

Can I cancel my order?

Here is our shops policy on cancelations/returns/ exchanges**

I gladly accept returns, exchanges, and cancellations;
Just contact me within: 3 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation: within 3 days of purchase

The following items can't be returned or exchanged;
• Custom or personalized orders
• Perishable products (like food or flowers)
• Intimate items (for health/hygiene reasons)

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

**Binders may be exchanged for a different size if needed. But it must be returned WASHED

What if my harness doesn’t fit?

If your gear doesn’t fit, we will first trouble shoot things such as how you’re wearing your gear.

Then we will ask you to re-measure your chest.

If the measurement matches the one given at the time of purchase, our bad completely. We’ll gladly remake your gear or send a replacement piece.

If the measurement does not match, there’s not a ton we can do.
These are custom made to order based on the measurement given at the time of purchase, please be sure to measure accurately the first time around. We will not refund or replace an order if it’s been made to the measurements we were given at the time of purchase.

You’re welcome to re-order or purchase a replacement piece to expand your harness