The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 3 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
If you’re looking for something custom, you’ve come to the right place!
Message us through our contact page, shoot us a message through Etsy OR email us at email@example.com
Once we discuss the details, we’ll send you a check out link and get going on your order!
Note: All custom orders have an added processing time of 1-2 weeks so please bare with us.
All of our handmade gear can be custom sized.
Harnesses- Most harnesses require you to just give us your chest measurement.
What we’re looking for is the diameter (all the way around) the widest part of your chest.
Chokers- We have a standard size for all collars/chokers but if you’re looking for something bigger or smaller just enter your neck measurement at checkout
*Please add your measurements while placing your order, we don’t want to have to hunt you don’t for it
Most of our vegan friendly harnesses made of polypropylene have a 450lb breaking strength.
Others are made of polyester have a 3,000lb breaking strength.
You can request a certain material BEFORE placing your order if you’d like. Just let us know, it may change the price so again please ask BEFORE ordering
Both polypropylene and polyester have a low melting point. If the edges of your harness ever fray, simply take a lighter and melt the frayed pieces (carefully)
Short answer: YES!
All of our “vegan friendly” harnesses are made of either polypropylene, or polyester webbing, which means they are 100% water proof. The only harness that is not is our Genuine Leather Harness.
All harnesses are made from scratch.
We make them in the same order we receive the requests.
Meaning, your harness will not be made before someone else’s if your order was placed after.
There is only one set of hands making harnesses, please be patient.
At times this could mean 20 orders ahead of you, sometimes more. If you want a better idea of ship times please message me before (or after) ordering. I’ll gladly update you
Customs may take longer due to their particular details and/or time it takes to get materials shipped to us.