Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 3 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

If you’re looking for something custom, you’ve come to the right place!

Message us through our contact page, shoot us a message through Etsy OR email us at doubledharness@gmail.com

Once we discuss the details, we’ll send you a check out link and get going on your order!

Note: All custom orders have an added processing time of 1-2 weeks so please bare with us.

Sizing details

All of our handmade gear can be custom sized.

Harnesses- Most harnesses require you to just give us your chest measurement.
What we’re looking for is the diameter (all the way around) the widest part of your chest.

Chokers- We have a standard size for all collars/chokers but if you’re looking for something bigger or smaller just enter your neck measurement at checkout


*Please add your measurements while placing your order, we don’t want to have to hunt you don’t for it

How Strong are DDHarnesses?

Most of our vegan friendly harnesses made of polypropylene have a 450lb breaking strength.

Others are made of polyester have a 3,000lb breaking strength.

You can request a certain material BEFORE placing your order if you’d like. Just let us know, it may change the price so again please ask BEFORE ordering

The Edges Of My Harness Are Fraying, What Do I Do?

Both polypropylene and polyester have a low melting point. If the edges of your harness ever fray, simply take a lighter and melt the frayed pieces (carefully)

Are DDHarnesses Waterproof?

Short answer: YES!

All of our “vegan friendly” harnesses are made of either polypropylene, or polyester webbing, which means they are 100% water proof. The only harness that is not is our Genuine Leather Harness.

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